Industry & Consumers
Making Better Credit Decisions
ARCA Executive Team
Mike has been CEO of the Australian Retail Credit Association since July 2017 and was the ARCA Board Chair from September 2012 - March 2019. He is an experienced Director and senior executive with experience across Australia, New Zealand, the United Kingdom, and Ireland. Mike holds a Master of Commerce (Hons I), is a graduate member of the Australian Institute of Company Directors, and a member of the Chartered Institute of Arbitrators.
Michael is ARCA’s Executive Director, Policy & Advocacy. Michael previously worked at ASIC, where he was responsible for leading the team that produced ASIC's Review of Mortgage Broker Remuneration. Michael has more than 20 years' experience in financial services.
Starting his career at Consumer Credit Legal Service (Vic), Michael has also held senior legal and compliance roles at NAB, GE Money and ME Bank.
Wendy is a Senior Risk Management professional with more than 20 years of experience working in the financial services and telecommunication sectors across a vast range of product suites and global markets.
Wendy’s responsibilities include providing guidance on best practice credit reporting.
Geri has been with ARCA since 2016, starting as Legal & Industry Affairs Manager before taking on responsibility for the management and governance of the Principles of Reciprocity and Data Exchange as Head of Compliance & PRDE.
Geri brings her experience and understanding of industry policy and priorities to her current role as GM – Strategy & Growth, in which she is responsible for identifying and driving strategic objectives aimed at increasing ARCA’s value proposition for Members and industry.
Geri earned her stripes in privacy law at the Office of the Information Commissioner in Queensland before spending 4 years as as foreign correspondent. She is a current Board Member of 2SER radio station.
Becky is ARCA’s PRDE and Industry Policy Manager, responsible for managing the Principles of Reciprocity and Data Exchange.
Becky has over 20 years’ experience of Retail Risk Management in Financial Services in Australia and the UK, including a detailed knowledge on Comprehensive Credit Reporting and Risk Management Strategy.
Elsa provides legal and compliance advice on a range of technical compliance and legal issues related to credit reporting and credit management.
Elsa has been involved in the finalisation of the Privacy (Credit Reporting) Code (CR Code) and the recent variations to the CR Code, the development of an industry code for data exchange, called the Principles of Reciprocity and Data Exchange (PRDE), and the review and operation of the Australian Credit Reporting Data Standard (ACRDS).
Tersia manages ARCA’s consumer education initiative, CreditSmart. CreditSmart is a self-help website for consistent, unbiased information around how credit reporting operates in Australia. The CreditSmart website guide and help consumers take control of their credit health.
Before joining ARCA, Tersia managed the D2C e-commerce division for TransUnion Credit Bureau in South Africa.